Payments:
PayPal is our payment method. However, we can try to accommodate other modes of payment. We require a 50% deposit to secure your tour. The remaining balance can be paid via PayPal or in cash upon arrival in Cusco (before the start of your tour)*. With PayPal or any other money transfer option, we require an additional 5% for the international bank transfer fee. TREK ADVENTURE MACHUPICCHU pays taxes according to the Peruvian Government. Any other fees accrued from the checkout process ( transfer fees, PayPal fees, Visa fees, etc.) are the responsibility of the customer.

Change/Cancellations:
There is a non-refundable deposit that we request to reserve the tour. If you cancel 30 days before the start of the tour, the cancellation fee is your deposit. If you cancel 15 days before the start of your tour, the fee is 75% of the adventure price. If you cancel within 15 days of the start of your adventure, the cancellation fee is 100%.
If you need to make any changes, please contact us as soon as possible. We can accommodate some changes at no charge. However, entrance fees and train tickets are non-refundable and are reserved and paid in full in advance through the government. Therefore, additional fees will apply to any revision of entrance and train tickets.
*If we do not receive the remaining balance at the start of your tour, it will be canceled with no refund.

Customer behavior:
The PERU ADVENTURE TREK agency is responsible for keeping all travelers safe and the well-being of the group as a whole. Any decision made regarding safety and respect is at your discretion. We expect all travelers to comply with the laws and customs of Peru. If a client behaves in a way that violates a law or custom, we may order them to leave the tour without a refund.
Similarly, if a client acts in a way that puts his or anyone else’s  safety at risk, we may order the client to leave the tour without refund.